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| Welcome to our payments/refunds and shipping terms page. Below is the information you will need to know about when purchasing items from our site using paypal or if paying directly with other forms of payment. Please note that terms differ slightly for international customers versus customers in the USA. |
Payment and refund terms for customers in the USA:
PAYMENTS::
1.All forms of payment are to be in US dollars.
2.Payment types we accept are:
US postal money orders, cash, or Western Union wire
transfers in US dollars, PayPal(fees apply), and direct
bank transfers(fees may apply). Read below for fees
charged.
3.Payment types we do not accept: Direct credit card
payments. We use paypal to accept credit cards.
No checks of any kind are accepted. This includes
business checks, bank checks, personal checks, etc...
Note: Regular customers have exception to this rule
once established with us.
4.PayPal payment:
We charge a 4% flat fee for paypal purchase
transactions. This is added into the shipping fees and is
figured into all items with paypal buttons on the
website. This 4% covers the fee paypal charges us to
do business. All paypal account payments from USA
customers have to come from a verified and confirmed
paypal account. We only ship to the address on teh
paypal account. If you want to save yourself the paypal
fees you can use a US postal money order, send cash
in the mail, do a western union wire transfer, or direct
bank transfer.
5.Direct bank transfer fees: There may or may not be
fees associated with this method depending on which
bank the funds come from. Fees can range from $0.00
to $25.00 or more if the transfer bank charges fees
based on the amount being transferred. Check fee
schedules with your bank. All transfers have to be
pre-approved by us before initiating one.
6. US postal money orders, cash, and western union are
pretty much self explanatory. If you opt for western
union wire transfer we will forward the info you need to
do that when you ask.
REFUNDS::
1. All refunds are minus shipping fees unless the
reason for return is due to shipment of a wrong or
defective part by us. There is a 15% restocking fee
assessed for any refund for parts that a customer
sends back because he or she decides they do not
want them for what ever reason. This fee is waived if the
mistake was made on our end. Example incorrect parts
or defective parts shipped to you.
NOTE: All used parts we sell are micro-marked so that if
sent back we can check for authenticity. If the
micro-marks are not there refund will not be issued. You
have to contact us before sending back any part for
consideration of a refund.
2. Paypal refunds: The above applies in addition to the
following: Any refund processed through paypal will
incur a .30cent fee in addition to a restocking fee if it
applies. This 30cent fee is charged because Paypal
charges us a non-refundable fee of .30cents per
transaction on top of the 4%. Once again if you want to
avoid the paypal fees please consider another form of
payment mentioned above. Items listed on the site with
paypal cart buttons have these fees included in the
shipping fees. If you want to purchase something
directly from us without using paypal just email us
about the item and we can figure you a total with actual
shipping and no paypal fee. You can save yourself 4% if
you don't use paypal. Paypal has gotten very greedy
over the pasty few years and we have had to do this to
keep things profitable.
3. Direct bank transfer: Refunds will be via check mailed
to you. 15% Restocking fee applies depending on
criteria mention in paragraph #1 under Refunds
heading.
4. Refunds of; US postal money orders, western union
wire transfer, or US cash. Refunds will be issued via a
check from us and a restocking fee may or may not
apply depending on paragraph #1 under the heading
Refunds.
SHIPPING::
1. Shipping inside the USA is by insured mail(either first
class, priority, or express) with at very least delivery
confirmation. For purchases over $100.00 signature
confirmation and insurance will be used. For very large
purchases we use Express mail with insurance.
Shipping fees are assessed at time of check out before
you pay, and vary from item to item. You are welcome to
ask for a shipping estimate on anything you like. We
normally ship within 48 hrs from confirmed payment
unless it falls on a holiday or weekend.
2. We pack every thing we ship carefully to protect from
damage. If an item is damaged or lost in transit it is
insured against the damage or loss. The part is either
replaced at no extra charge once the post office is
satisfied as to its loss or damage or a refund is issued
minus the shipping charges and paypal fees if they
apply. We make every effort to pack things securely, but
sometimes things happen in transit that are beyond our
control. We do our best to address any problem that
may arise.
PAYMENTS::
1.All forms of payment are to be in US dollars.
2.Payment types we accept are:
US postal money orders, cash, or Western Union wire
transfers in US dollars, PayPal(fees apply), and direct
bank transfers(fees may apply). Read below for fees
charged.
3.Payment types we do not accept: Direct credit card
payments. We use paypal to accept credit cards.
No checks of any kind are accepted. This includes
business checks, bank checks, personal checks, etc...
Note: Regular customers have exception to this rule
once established with us.
4.PayPal payment:
We charge a 4% flat fee for paypal purchase
transactions. This is added into the shipping fees and is
figured into all items with paypal buttons on the
website. This 4% covers the fee paypal charges us to
do business. All paypal account payments from USA
customers have to come from a verified and confirmed
paypal account. We only ship to the address on teh
paypal account. If you want to save yourself the paypal
fees you can use a US postal money order, send cash
in the mail, do a western union wire transfer, or direct
bank transfer.
5.Direct bank transfer fees: There may or may not be
fees associated with this method depending on which
bank the funds come from. Fees can range from $0.00
to $25.00 or more if the transfer bank charges fees
based on the amount being transferred. Check fee
schedules with your bank. All transfers have to be
pre-approved by us before initiating one.
6. US postal money orders, cash, and western union are
pretty much self explanatory. If you opt for western
union wire transfer we will forward the info you need to
do that when you ask.
REFUNDS::
1. All refunds are minus shipping fees unless the
reason for return is due to shipment of a wrong or
defective part by us. There is a 15% restocking fee
assessed for any refund for parts that a customer
sends back because he or she decides they do not
want them for what ever reason. This fee is waived if the
mistake was made on our end. Example incorrect parts
or defective parts shipped to you.
NOTE: All used parts we sell are micro-marked so that if
sent back we can check for authenticity. If the
micro-marks are not there refund will not be issued. You
have to contact us before sending back any part for
consideration of a refund.
2. Paypal refunds: The above applies in addition to the
following: Any refund processed through paypal will
incur a .30cent fee in addition to a restocking fee if it
applies. This 30cent fee is charged because Paypal
charges us a non-refundable fee of .30cents per
transaction on top of the 4%. Once again if you want to
avoid the paypal fees please consider another form of
payment mentioned above. Items listed on the site with
paypal cart buttons have these fees included in the
shipping fees. If you want to purchase something
directly from us without using paypal just email us
about the item and we can figure you a total with actual
shipping and no paypal fee. You can save yourself 4% if
you don't use paypal. Paypal has gotten very greedy
over the pasty few years and we have had to do this to
keep things profitable.
3. Direct bank transfer: Refunds will be via check mailed
to you. 15% Restocking fee applies depending on
criteria mention in paragraph #1 under Refunds
heading.
4. Refunds of; US postal money orders, western union
wire transfer, or US cash. Refunds will be issued via a
check from us and a restocking fee may or may not
apply depending on paragraph #1 under the heading
Refunds.
SHIPPING::
1. Shipping inside the USA is by insured mail(either first
class, priority, or express) with at very least delivery
confirmation. For purchases over $100.00 signature
confirmation and insurance will be used. For very large
purchases we use Express mail with insurance.
Shipping fees are assessed at time of check out before
you pay, and vary from item to item. You are welcome to
ask for a shipping estimate on anything you like. We
normally ship within 48 hrs from confirmed payment
unless it falls on a holiday or weekend.
2. We pack every thing we ship carefully to protect from
damage. If an item is damaged or lost in transit it is
insured against the damage or loss. The part is either
replaced at no extra charge once the post office is
satisfied as to its loss or damage or a refund is issued
minus the shipping charges and paypal fees if they
apply. We make every effort to pack things securely, but
sometimes things happen in transit that are beyond our
control. We do our best to address any problem that
may arise.
Payment and refund terms for customers outside the
USA:
PAYMENTS::
1.All forms of payment are to be in US dollars.
2. Payment types accepted:
US cash in the mail, paypal(fees apply), Direct bank
transfers(fee applies), Western Union wire transfer.
Read below for fees charged.
3.Payment types we do not accept: Direct credit card
payments. We use paypal to accept credit cards.
No checks of any kind are accepted. This includes
business checks, bank checks, personal checks, etc...
No exception.
4.PayPal payment :
We charge a 4% flat fee for paypal purchase
transactions. This is added into the shipping fees and
is figured into all items with paypal buttons on the
website. This 4% covers the fee paypal charges us to
do business. We only accept paypal payments from
customers that have verified accounts. If you live in
Canada or the UK then your account has to be verified
and have a confirmed address. We only ship to the
address on the paypal account.
If you want to save yourself the paypal fees you can
send cash in the mail, do a western union wire transfer,
or direct bank transfer.
5.Direct bank transfer fees: Range from $10.00 to
$25.00 or more if the transfer bank charges fees based
on the amount being transferred. All transfers have to
be pre-approved by us before initiating one.
REFUNDS::
1. All refunds are minus shipping fees unless the
reason for return is due to shipment of a wrong or
defective part by us. There is a 15% restocking fee
assessed for any refund for parts that a customer
sends back because he or she decides they do not
want them for what ever reason. This fee is waived if
the mistake was made on our end. Example incorrect
parts or defective parts shipped to you. In the defective
or wrong parts case replacement parts are shipped at
no charge to you unless a replacement can not be
obtained. Refunds for international customers are
issued as a store credit only. Unless you paid with
paypal. If you used paypal to pay then read below in
paragraph #2 for terms of paypal refunds.
NOTE: All used parts we sell are micro-marked so that
if sent back we can check for authenticity. If the
micro-marks are not there refund will not be issued.
You have to contact us before sending back any part
for consideration of a refund.
1a. Refunds for shipping loss: Refunds will be minus
shipping fees, and or paypal fees as they apply. Please
be aware that items mailed outside the USA are not
insurable for the full amount due to indemnifications
set forth by the US postal Service. These limitations are
listed on the US postal website and can be viewed
there. Loss of an item has to be proved before any
refund is issued. This is the reason we ship things with
tracking numbers. Refunds for lost items will be in the
form of a store/website credit only and credit amount
will only be available for 12 months from date of issue.
2. Paypal refunds: The above info from paragraph #1
and #1A applies in addition to the following: Any refund
processed through paypal will incur a .30cent fee in
addition to a restocking fee if it applies. This 30cent fee
is charged because Paypal charges us a
non-refundable fee of .30cents per transaction on top
of the 4%. Once again if you want to avoid the paypal
fees please consider another form of payment
mentioned above. Items listed on the site with paypal
cart buttons have these fees included in the shipping
fees. If you want to purchase something directly from
us without using paypal just email us about the item
and we can figure you a total with actual shipping and
no paypal fee. You can save yourself 4% if you don't
use paypal. Paypal has gotten very greedy over the
pasty few years and we have had to do this to keep
things profitable.
3. Direct bank transfer: Refunds will be via check
mailed to you payable in US dollars only. 15%
Restocking fee applies depending on criteria mention
in paragraph #1 under Refunds heading.
SHIPPING::
1. Shipping outside the USA: will be by express air mail
only. Shipping fees are assessed at time of check out
before you pay, and vary from item to item. We normally
ship within 48 hrs from confirmed payment unless it
falls on a holiday or weekend.
2. We pack every thing we ship carefully to protect from
damage. For international shipments we can only
insure for indemnified amounts stipulated by the US
postal service and these vary from country to country.
Please check the US postal website for these amounts.
We make every effort to pack things securely, but
sometimes things happen in transit that are beyond our
control. We do our best to address any problem that
arises.
USA:
PAYMENTS::
1.All forms of payment are to be in US dollars.
2. Payment types accepted:
US cash in the mail, paypal(fees apply), Direct bank
transfers(fee applies), Western Union wire transfer.
Read below for fees charged.
3.Payment types we do not accept: Direct credit card
payments. We use paypal to accept credit cards.
No checks of any kind are accepted. This includes
business checks, bank checks, personal checks, etc...
No exception.
4.PayPal payment :
We charge a 4% flat fee for paypal purchase
transactions. This is added into the shipping fees and
is figured into all items with paypal buttons on the
website. This 4% covers the fee paypal charges us to
do business. We only accept paypal payments from
customers that have verified accounts. If you live in
Canada or the UK then your account has to be verified
and have a confirmed address. We only ship to the
address on the paypal account.
If you want to save yourself the paypal fees you can
send cash in the mail, do a western union wire transfer,
or direct bank transfer.
5.Direct bank transfer fees: Range from $10.00 to
$25.00 or more if the transfer bank charges fees based
on the amount being transferred. All transfers have to
be pre-approved by us before initiating one.
REFUNDS::
1. All refunds are minus shipping fees unless the
reason for return is due to shipment of a wrong or
defective part by us. There is a 15% restocking fee
assessed for any refund for parts that a customer
sends back because he or she decides they do not
want them for what ever reason. This fee is waived if
the mistake was made on our end. Example incorrect
parts or defective parts shipped to you. In the defective
or wrong parts case replacement parts are shipped at
no charge to you unless a replacement can not be
obtained. Refunds for international customers are
issued as a store credit only. Unless you paid with
paypal. If you used paypal to pay then read below in
paragraph #2 for terms of paypal refunds.
NOTE: All used parts we sell are micro-marked so that
if sent back we can check for authenticity. If the
micro-marks are not there refund will not be issued.
You have to contact us before sending back any part
for consideration of a refund.
1a. Refunds for shipping loss: Refunds will be minus
shipping fees, and or paypal fees as they apply. Please
be aware that items mailed outside the USA are not
insurable for the full amount due to indemnifications
set forth by the US postal Service. These limitations are
listed on the US postal website and can be viewed
there. Loss of an item has to be proved before any
refund is issued. This is the reason we ship things with
tracking numbers. Refunds for lost items will be in the
form of a store/website credit only and credit amount
will only be available for 12 months from date of issue.
2. Paypal refunds: The above info from paragraph #1
and #1A applies in addition to the following: Any refund
processed through paypal will incur a .30cent fee in
addition to a restocking fee if it applies. This 30cent fee
is charged because Paypal charges us a
non-refundable fee of .30cents per transaction on top
of the 4%. Once again if you want to avoid the paypal
fees please consider another form of payment
mentioned above. Items listed on the site with paypal
cart buttons have these fees included in the shipping
fees. If you want to purchase something directly from
us without using paypal just email us about the item
and we can figure you a total with actual shipping and
no paypal fee. You can save yourself 4% if you don't
use paypal. Paypal has gotten very greedy over the
pasty few years and we have had to do this to keep
things profitable.
3. Direct bank transfer: Refunds will be via check
mailed to you payable in US dollars only. 15%
Restocking fee applies depending on criteria mention
in paragraph #1 under Refunds heading.
SHIPPING::
1. Shipping outside the USA: will be by express air mail
only. Shipping fees are assessed at time of check out
before you pay, and vary from item to item. We normally
ship within 48 hrs from confirmed payment unless it
falls on a holiday or weekend.
2. We pack every thing we ship carefully to protect from
damage. For international shipments we can only
insure for indemnified amounts stipulated by the US
postal service and these vary from country to country.
Please check the US postal website for these amounts.
We make every effort to pack things securely, but
sometimes things happen in transit that are beyond our
control. We do our best to address any problem that
arises.
| Refunds are only issued on damaged, defective, or not as described parts, unless otherwise mentioned in product description. Refunds are only available for 30 days from date of purchase. Restored watches come with a 30 day guarantee and any refund will be a our discretion. We believe in being fair with anyone that is fair and honest with us. |